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FAQ

How frequently do I need to get an eye-test done?

We recommend that you get an eye-test every six months. Stop by our store closest to you and get our zero error 20 step eye test done.

How do I find out which Eye Wear Store situated near me is open?

In order to find out which The Eye Wear Store situated near you is open, request you to call or mail us at:

Phone No:  (10AM - 8PM)

Site : http://theeyewearstore.in/

Email: support@theeyewearstore.in

Can I get a receipt copy against my purchase from The Eye Wear Store?

Yes, of course. You will be issued a receipt copy against a purchase from our store.

How do I know that my frame or sunglasses fits me well?

At The Eye Wear Store, we offer eyeglasses in 3 sizes – Small, Medium & Large. Click on “Frame Size”, given at the page of product where you can see all our products.

Step 1: Check the frame width- It should only just extend past your cheekbones. If you can fit more than one finger between the arm of the frame and your temple, the frame is too wide. On the other hand, if the arm touches your temple, the frame is too narrow.

Step 2: Check the arm length-It should extend straight back to your ears and only touch the side of your head just in front of your ears. The arms must also not curve too early; if they do, this will push the glasses down on your nose.

Step 3: Check the bridge width-It should fit comfortably, neither too tight nor too loose. A too-tight bridge will be uncomfortable and compromise on your vision correction by keeping the glasses too high on the face. A too-loose bridge will allow the glasses to fall down on your nose, requiring constant readjustment.

How do I know what size to buy?

Step 1: It’s quite simple. Just pull out your credit or debit card from your wallet.

Step 2: To measure, place one edge of the card at the center of your nose and see where it ends. If the card ends at the tip of your eyes, a Medium sized frame would fit you perfectly. If the card width extends the eyes, a Small size would be perfect for you. Just in case the card edge finishes before your eyes end, you need a Large-sized frame.

Where can I find my frame measurements?

When you pick a pair of frames or sunglasses that you love, look on the inside of the frames’ temples (or arms) where you will see a series of numbers like this – 52/14/140. The first number is simply the horizontal width of the lens and usually ranges from 40 mm to 60 mm. The second number is the bridge size ranging from 14 mm to 24 mm and is the distance between the two lenses. The temple length is the last number measured from the end piece to the tip. This length falls between 120 mm to 150 mm.

How many days will it take to make and deliver my eyeglasses?

The delivery of an order for a pair of eyeglasses, sunglasses or ready readers usually takes between 5-7 working days and about 7-14 working days for an order with powered lenses. We can’t wait for you to receive your new pair!

How do I measure my PD?

To easily measure PD on your own or follow these 3 simple steps:

1. Look in the mirror and line up a ruler between your eyes.
2. Make sure the ruler is lined exactly underneath the middle of the left pupil.
3. Measure the exact distance between your left pupil and your right pupil in millimetres.

How long does it take to verify my prescription?

Usually no longer than 48 hours. Just provide us with your doctor details and we will do the rest.

How do I know if my prescription is still valid?

Prescriptions are good for a minimum of one year and can even be valid for up to two years in certain states. Naturally, we encourage our customers to get regular eye exams. If you have provided us with a copy of your prescription, we will make sure to let you when it is about to expire. If it has already expired, we’ll call to remind you that it's time for a new exam and an updated prescription.

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